UAL is Europe’s largest specialist Arts and Design University, bringing together six arts, design, fashion and communication Colleges. The university actively engages in interdisciplinary research and innovation as well as artistic, cultural and education projects both nationally and internationally.  UAL is at the forefront of developing the field of social design, designing for service and design for policy that reflects its expertise for DOSA. UAL has a reputation for defining how professional design practice can and should respond to contemporary global challenges, social inequalities and sustainable futures. 

The London College of Communication (LCC) is made up of world-renowned practitioners and theorists specialising in film, current practices and histories of photography, interaction design, service design, sound arts, graphic and information design. As a pioneer of one of the first UK Service Design courses, the College was an earlier adopter of co-design methods and tools to engage diverse communities and stakeholders in human-centred approaches to a range of health and social care settings.

University, Government body

Key People 

Dr Alison Prendiville is Professor of Service Design at LCC University of the Arts London. She collaborates with designers, healthcare professionals, scientists, engineers, and ethnographers to facilitate and converge science and technology with design for the development of new products, services, and processes. Within this interdisciplinary frame, her research and practice include design’s role in service transformation for the public sector in both local government and health care contexts. She is currently working with microbiologists and healthcare practitioners in the area of antimicrobial resistance in India (ESRC), and in the UK (AHRC), and engaging the public in the co-creation of knowledge to better understand acceptance and barriers to new plant breeding techniques in the development of pharmaceuticals (EU Horizon 2020).

Her work has been published in books and journals including Designing for Health, Gower publishing (2017) and Design Issues. She has recently edited with Daniela Sangiorgi ‘Designing for Service: Key Issues and New Directions, published by Bloomsbury (2017).


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